Frequently Asked Questions
New bookings from the 1st of November are required to show staff proof of your COVID-19 vaccination status upon arrival. This can be:
-Your COVID-19 digital certificate, which can be accessed through the Express Plus Medicare mobile app, or Service NSW mobile app
– A printed version of your COVID-19 digital certificate or immunisation history statement (available through myGov)
We have the right to refuse the booking if you do not have this on you at your time of arrival.